Mr Price Home Complaint
| SUPPLIER | Mr Price Home | INDUSTRY | Retail | ||
|---|---|---|---|---|---|
| BRANCH/AREA | Retail Crossing | COUNTRY | South Africa | ||
| TIME / DATE | 12:33 Wed 1 Jul | PERSON RESPONSIBLE | Unknown | ||
| CUSTOMER | naidoo | View all reports by user |
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| PROBLEM | Package content incorrect | ||||
| HEADLINE | It's the wrong size :-( | ||||
| THE INCIDENT Mon 1 Sep 
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I bought a whole lot of flannel bedding last September for use this winter. I got around to opening the packaging yesterday only to find that the package marked queen size fitted sheet actually contained sheets for a single bed. I still have the original packaging with me. I was very disappointed. Please can this be rectified??
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| SUPPLIER RESPONSE Time: 12:56:44 Wed 1 Jul 09 UPDATED RESPONSE Time: 13:17:30 Wed 1 Jul 09 |
Hello naidoo, |
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| CUSTOMER'S FEEDBACK Time: 07:31 Mon 6 Jul 09 |
Quite impressed: Great service from Jessica. She called me to arrange for me to bring it in and it was exchanged for the correct size. | ||||
| Back Email this report | View customer feedback rating and analysis | |||||